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Granted - not used - Speech Interpreter Services for people with complex communication needs

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Granted - not used
- Speech Interpreter Services for people with complex communication needs
Since 1994 the Act on Services and Assistance for the People with Disabilities has mandated that also people who have difficulties to speak or understand speech, either spoken or written could access Speech Interpreter Services (SI-Services) at no cost. SI-services enable people with complex communication needs (CCN) to take part in the everyday life of their communities, increase their autonomy and their capacity to live an equal life in society.
The right to interpreter services for people with disabilities has been granted total of 5313 customers, of whom 1510 are people with CCN. But less than 50 % of people with CCN use service. Low service utilization among people with CCN has highlighted the need to clarify the causes of the low utilization, so that the service can be organized for all those who need it.
Postal questionnaire were posted to the people with CCN with no or very little usage of SIS (n=739) at November 2015. The main questions in the questionnaire were why people with CCn did not use SI-services and what should be done that SI-services would have been used more. Also means of information and access to the services were evaluated.
The final results drawn from database and postal questionnaire will be presented and discussed in our presentation. Case examples will be presented to illustrate the use and challanges of SI-services for people with afasia and intellectual disabilities.

Author(s):

Eija Roisko    
Tikoteekki / Finnish Association on Intellectual and Developmental Disabilities (FAIDD)
Finland

Hannu Vesala    
Finnish Association on Intellectual and Developmental Disabilities (FAIDD)
Finland

 

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